At MMC  we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile application, or car service booking platform.

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

• Full Name
• Mobile Number
• Email Address
• Billing Address
• Pickup and Delivery Address

Vehicle Information

• Vehicle Make and Model
• Registration Number
• Manufacturing Year
• Service History

Payment Information

• Payment Method
• Transaction ID
• Payment Status

Note: We do not store complete debit/credit card details. Payments are processed securely through third-party payment providers.

Technical Information

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Data

2. How We Use Your Information

We use your information to:

• Process service bookings
• Provide pickup and delivery services
• Contact you regarding appointments
• Send booking confirmations and invoices
• Process payments
• Improve our services
• Provide customer support
• Send promotional offers (with your consent)
• Maintain service history records

3. Sharing of Information

We may share your information with:

• Service technicians and workshop partners
• Payment gateway providers
• Pickup and delivery partners
• Customer support providers
• Legal authorities when required by law

We do not sell, rent, or trade your personal information to third parties.

4. Data Security

We implement reasonable security measures to protect your personal data from:

• Unauthorised access
• Misuse
• Loss
• Alteration
• Disclosure

However, no online platform can guarantee complete security.

5. Cookies

Our website may use cookies to:

• Improve website functionality
• Remember preferences
• Analyse website traffic
• Enhance user experience

You can disable cookies through your browser settings, though some features may not function properly.

6. Marketing Communications

We may send promotional messages via:

• SMS
• Email
• WhatsApp
• Push Notifications

You can opt out of marketing communications at any time.

7. Data Retention

We retain customer and vehicle information only for as long as necessary to:

• Provide services
• Maintain records
• Comply with legal obligations
• Resolve disputes

8. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for marketing communications
• Request a copy of your information

To exercise these rights, contact us using the details below.

9. Third-Party Services

Our website or app may contain links to third-party services, including payment gateways and external websites. We are not responsible for the privacy practices of those third parties.

10. Children's Privacy

Our services are intended for individuals aged 18 years and above. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on our website with a revised "Last Updated" date.

By using our website, app, or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.